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FAQ'S
Wnat size do I need?
Wnat size do I need?
Wrap a measuring tape around your thigh, about 5.5 inches (14 cm) above your kneecap.
Runs slightly snug for better support.
If you're between sizes, we recommend sizing up for a more comfortable fit.
S: 32–36 cm (12.6"–14.2")
M: 36–42 cm (14.2"–16.5")
L: 42–48 cm (16.5"–18.9")
XL: 48–54 cm (18.9"–21.3")
How can I track my order?
How can I track my order?
Once your order ships, you will receive atracking number by email. You can use this to track your package anytime.
How do I contact support ?
How do I contact support ?
You can reach our support team anytime at:
theorbitringco@gmail.com
Return Policy?
Return Policy?
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To start a return, please contact us with your order number and reason for the return. If your return is approved, we will provide instructions on how and where to send your package.
Please note:
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect (not including wrong purchase size).
- Items sent back without first requesting a return will not be accepted.
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed back to your original payment method within a few business days.
This Isn’t a Normal Knee Brace
Most knee braces rely on basic compression — and that’s why they slip, loosen, and stop working.
True Knee™ gives you control.
With the built-in dial, you can tighten or release support instantly — exactly where your knee needs it.
👉 More stability when you need it
👉 Less pressure when you don’t
PRECISION CONTROL
Dial In Your Perfect Support
Most braces give you one level of compression — and that’s it.
TrueKnee is different. The precision dial system lets you adjust support instantly, so your knee feels stable, secure, and locked in during movement.
No More Slipping or Readjusting
Most knee braces slide down the second you start moving — forcing you to constantly pull them back up.This one stays put.The built-in silicone grip locks the brace in place, so you get consistent support whether you’re walking, training, or on your feet all day.
Support Without the Bulk or Discomfort
Most knee braces feel stiff, bulky, and uncomfortable after a few hours.
This one doesn’t.
The built-in gel pad cushions your kneecap and spreads pressure evenly — so you get support without that tight, restrictive feeling.
Move freely, stay comfortable, and keep it on as long as you need.
Over 1000+ Happy Customers
Most comfortable brace ever
Normally i'm always adjusting my brace but with this one, I never have to!
Audrey mossSuper Functional!
This is the only knee brace i can comfortably work out in, never have a single issue.
Ben ThomasFits perfectly
It literally feels like this brace was molded for me! Can't express how comfy this is!
Asher hampton